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The Americans with Disabilities Act (ADA) requires multi-story buildings, such as hospitals and office buildings, to provide an Area of Refuge or Area of Rescue Assistance on each floor. This provides a place for patients, residents, visitors, and others who are disabled or have limited mobility to wait and call for help in an emergency, such as a fire.  Rescue personnel can also evacuate the building more efficiently since many of the people on each floor will be gathered in one place. 

MFA recommends 4800 Series from Cornell Communications.  Systems typically include main and remote control panels, and call stations with intercoms for two-way voice communication.   The 4800 Series Area of Refuge system allows residents and staff to communicate not only with another staff member at the main control station but also with emergency services. With this emergency intercom system, those waiting for rescue assistance can speak directly with 911, describe their situation, and receive instructions.

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